6rwn Privacy Policy for Bangladesh Players

1 Introduction

This Privacy Policy applies to all users of the 6rwn platform, including the website at 6rwn.io and the 6rwn mobile application. Throughout this document, "6rwn", "we", "us", and "our" refer to the operator of the 6rwn platform. "You" and "your" refer to any person who registers an account or uses the platform in any way.

6rwn is committed to protecting the privacy of its users. We understand that the personal data you share with us is sensitive, and we take our responsibility to handle it carefully very seriously. This policy is written in plain language so that every 6rwn player — regardless of their technical background — can understand exactly how their data is being used.

This Privacy Policy should be read alongside the 6rwn Terms and Conditions and Responsible Gaming policy, both of which form part of the overall agreement between you and 6rwn.

2 Data We Collect

6rwn collects the following categories of personal data from users of the platform:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

3 How We Collect Your Data

6rwn collects your personal data through the following means:

• Direct collection: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated collection: Technical and usage data collected automatically when you access and use the platform, including through cookies and similar tracking technologies.
• Third-party sources: Identity verification data from third-party verification service providers, and fraud detection data from payment processors and security services.

When you use the 6rwn mobile application, we may also collect device-specific information such as your device identifier and mobile network information, solely for the purpose of providing and securing the app experience.

4 How We Use Your Data

6rwn uses your personal data for the following purposes:

• To create and manage your 6rwn account and verify your identity.
• To process deposits, withdrawals, and other financial transactions on the platform.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To comply with legal and regulatory obligations applicable to the operation of the 6rwn platform.
• To provide customer support and respond to your queries and complaints.
• To send you account-related communications, including transaction confirmations, security alerts, and policy updates.
• To monitor your gaming activity for responsible gaming purposes and to apply any limits or restrictions you have requested.
• To improve the 6rwn platform, including analysing usage patterns to identify areas for enhancement.
• To send you promotional communications about 6rwn offers and bonuses, where you have opted in to receive such communications.

5 Sharing Your Data

6rwn does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:

• Service providers: We share data with trusted third-party service providers who assist us in operating the platform, including payment processors, identity verification providers, fraud detection services, and customer support tools. These providers are contractually required to handle your data securely and only for the specific purpose for which it was shared.
• Game providers: When you play a game on 6rwn, limited technical data may be shared with the game provider to facilitate gameplay. Game providers do not receive your financial or identity data.
• Legal obligations: We may disclose your data to law enforcement, regulatory authorities, or other government bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 6rwn, our users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the 6rwn business, your data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights under this policy will continue to apply.

All third parties with whom 6rwn shares data are required to maintain appropriate security standards and to use your data only for the purposes for which it was shared.

6 Payment Data

6rwn supports deposits and withdrawals via bKash, Nagad, and Rocket. When you make a payment on 6rwn, your payment details are processed directly by the relevant payment provider through their own secure systems. 6rwn does not store your full payment credentials — such as your mobile banking PIN or full account number — on our servers.

6rwn retains a record of your transaction history — including deposit amounts, withdrawal amounts, dates, and payment method types — for account management, fraud prevention, and regulatory compliance purposes. This transaction data is stored securely and is accessible only to authorised 6rwn staff.

7 Cookies and Tracking Technologies

6rwn uses cookies and similar technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website. 6rwn uses the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies without affecting your ability to use the platform.
• Functional cookies: Remember your preferences, such as your language settings and display preferences, so you don't have to set them every time you visit.
• Analytics cookies: Help us understand how the platform is being used — for example, which games are most popular and where users encounter difficulties. This data is aggregated and anonymised where possible.

6rwn does not use advertising cookies or tracking pixels that follow you across other websites. You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 6rwn platform.

8 Data Retention

6rwn retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal data retention policies. The specific retention periods for different categories of data are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure, in line with anti-money laundering regulations.
• Transaction data: Retained for a minimum of five years after the transaction date for regulatory and audit purposes.
• Support communications: Retained for three years after the last interaction, unless a longer period is required for an ongoing dispute or legal matter.
• Technical and usage data: Retained for up to 24 months, after which it is aggregated or deleted.

When data is no longer required, 6rwn securely deletes or anonymises it in accordance with our data disposal procedures.

9 Security

6rwn implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption for all data transmitted between your device and the 6rwn platform.
• Encrypted storage of sensitive data, including identity verification documents and financial records.
• Access controls that restrict access to personal data to authorised 6rwn staff on a need-to-know basis.
• Regular security assessments and penetration testing of the platform infrastructure.
• Two-factor authentication options for player accounts.
• Automated fraud detection systems that monitor account activity for suspicious patterns.

While 6rwn takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to affect your rights or freedoms, 6rwn will notify you promptly in accordance with applicable legal requirements.

10 Your Rights

As a 6rwn user, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]:

6rwn will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request. Where a request cannot be fulfilled — for example, because retaining the data is required by law — we will explain the reason clearly.

11 Minors

The 6rwn platform is strictly for users aged 18 and over. 6rwn does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account on 6rwn or has provided us with personal data, please contact [email protected] immediately. We will investigate and, if confirmed, close the account and delete the associated data promptly.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms. More information on protecting young people from gambling-related harm is available on the Responsible Gaming page.

12 Changes to This Privacy Policy

6rwn may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When significant changes are made, we will notify registered users via the email address associated with their account before the changes take effect.

The updated policy will always be available on this page with a revised "last updated" date. Your continued use of the 6rwn platform after a policy update constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

If you have any questions or concerns about this Privacy Policy or how 6rwn handles your personal data, please contact our support team at [email protected]. We are available 24 hours a day, seven days a week, and will do our best to address your concerns promptly.